COVID-19 Helpful Websites
Nick Whiting • March 30, 2020
Trying to keep up with the latest updates and changes can be challenging when the situation is changing daily. To make it a little easier, below is a comprehensive list of websites that contain advice on how to seek assistance for those that have been affected by COVID-19
NEWS + UPDATES + ADVICE
The Latest Coronavirus news, updates and advice from government agencies across Australia.
The government has also launched an official app to keep Australians updated on the latest coronavirus information.
Stay informed. Download the official government “Coronavirus Australia” app in the Apple App Store
or Google Play, or join the WhatsApp channel
on iOS
or Android.
Agencies and Mental Health Support
- Australian Government Services Australia - https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19
- Health Direct – If you think you have COVID 19 – FAQ’s and what to do - https://www.healthdirect.gov.au/coronavirus
- Lifeline – Counselling Support - https://www.lifeline.org.au/
- Headspace – Counselling Support - https://headspace.org.au/
- RUOK? – Counselling Support - https://www.ruok.org.au/findhelp
BANKS
Mortgage Assistance
- NAB - https://www.nab.com.au/personal/customer-support/covid19-help/business-support
- CBA - https://www.commbank.com.au/latest/coronavirus/faqs.html
- ANZ - https://www.anz.com.au/promo/covid-19/
- Westpac - https://www.westpac.com.au/help/disaster-relief/coronavirus/
- BankWest - https://www.bankwest.com.au/help/coronavirus-support
- ING - https://www.ing.com.au/help-and-support/coronavirus-covid-19.html
- RAMs - https://www.rams.com.au/covid-19-assist/
RENTAL
Information and Advice
UTILITIES
Electrical/Gas – Deferral or Relief
- Energy Australia – https://www.energyaustralia.com.au/home/help-and-support/faqs/how-to-reach-us-during-covid-19-situation
- Red Energy – https://www.redenergy.com.au/assistance
- Alinta Energy – https://www.alintaenergy.com.au/nsw/help-and-support/help-and-support/customer-support/faults-and-emergencies/covid-19/
- Click Energy – https://www.clickenergy.com.au/
- Origin Energy – https://www.originenergy.com.au/coronavirus.html
- AGL – https://www.agl.com.au/coronavirus?cidi=A10492
- Dodo - https://www.dodo.com/customerupdate
TELEPHONE + MOBILE + WI-FI
Telephone/Mobile/Wi-Fi - Deferral or Relief
- Telstra - https://www.telstra.com.au/covid19/supporting-you-during-covid-19
- Optus – https://www.optus.com.au/for-you/support/answer?id=20065
- TPG – https://community.tpg.com.au/t5/Welcome/TPG-customer-support-channels-during-COVID-19-outbreak/td-p/48325
- Dodo – https://www.dodo.com/customerupdate
- iiNet - https://www.whistleout.com.au/Broadband/Guides/every-telco-COVID-19-coronavirus-assistance-package
GOVERNMENT AGENCIES
Information and Support
- Australian Government Department of Health – Health Alerts - https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert
- Australian Government Services Australia – COVID 19 support - https://www.servicesaustralia.gov.au/individuals/subjects/affected-coronavirus-covid-19/other-coronavirus-covid-19-support
- Department of Social Services – information and support - https://www.dss.gov.au/about-the-department/coronavirus-covid-19-information-and-support
- ATO – COVID 19 support - https://www.ato.gov.au/Individuals/Dealing-with-disasters/In-detail/Specific-disasters/COVID-19/?page=2
- State directory - https://www.health.gov.au/about-us/contact-us/local-state-and-territory-health-departments
- Pensioners – National Seniors support - https://nationalseniors.com.au/news/latest/second-stimulus-package-what-s-in-itquestion
- Institute of Public Accounts – early access to Superannuation - https://www.publicaccountants.org.au/news-advocacy/covid19stimuluspackage/temporary-early-access-to-superannuation
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